Cybersecurity Organization

Service :
Automated Invoice Collection
Client :
Top Cybersecurity Firm
Impact:
Higher Cash-Flow
Challenge

They had ~$157,000 in outstanding invoices sitting in "overdue" status, manually chasing down every client was eating 6-8 hours per week. It also led to "very awkward" conversations

Solution

We built a solution that filters for overdue invoices, calculates days since the invoice was sent, routes overdue invoice to the appropriate reminder based on days elapsed, then send a reminder in increasing shorter time spans with different language that correctly gauges the situation

Impact

~$157,000 in outstanding invoices x 2.5x faster collection = ~$98,000 freed up in cash flow in the first 30 days. Average invoice collection time dropped from 60+ days to 18 days on average. Freed up over 6 hours a week in accounting time.